Datacenter and Network Engineer

City & County of San Francisco Department of Emrgency Mangement, IS Engineer-Senior - PEX
San Francisco | July, 2023 - July, 2026

Datacenter Operations Team Lead – August to Present:  

•Manage and control all Layer 1 and Layer 2 aspects of SF DEM Server and Telecom rooms.

• Work with the Server and Network Teams in deploying and maintaining their NOC needs. • Manage and Grant all access of collocated customers and other city employees to datacenter. • Work with Sheriffs Group as the Point of Contact for all vendors and visitors to be escorted into datacenter.

Datacenter and Network Engineer – July to August: • Build, Deploy and Maintain Cisco and Brocade/Ruckus Dual network for City & Counties Police, Sheriff, Fire-EMS 911 system and Administration. • Consult and work in a Microsoft Teams Environment. • Work with vendors, contractors and other City Departments to resolve incidents and complete projects. • Track and resolve incidents using the Service Now System

Aviation Electronics Engineer Cross-rated to Hospital Corpsman

U.S. Navy, Aviation Electronics Engineer Cross-rated to Hospital Corpsman
Mayport, Fl | December, 1994 - December, 2014

• Specially trained according to US Navy standards in electrical engineering, computer systems and aerospace.
• Maintained repaired and adjusted innovative electronic equipment consoles.
• Integrated and implemented innovative technologies to connect to secure DoD servers

System Administrator

HvyD's_Networks, System Administrator - Freelance Contractor
S.F. Bay Area | January, 2015 - January, 2020

Worked directly with engineering Teams, clients, and management to achieve contract completion.

• Set up and Maintain both Windows and Linux/Unix workstations and Servers.
• Network Architecture, build and Plan of Cisco Networks
• Maintained AWS S3 and EC2 for Clients
• Set up and Deployed Cisco Switches, Wireless Controllers and Wireless AP’s
• Designed, developed, and tested python and Bash scripts for daily System Administration duties.
• Provisioned Unix/Linux Systems both On-Premised Hardware and Cloud using VM and Live environment
• Setup and Deployed multiple Terminals and Clusters using Puppet and Ansible configuration management.

 

IMAC - Desktop Support II

Milestone Technology, IMAC - Desktop Support II - Contractor
S.F. Bay Area | January, 2020 - January, 2021

Tesla:

• Install and deployed racked Linux RHEL and Window Servers 2016 and Network Switches and Controllers
• Setup and managed Cisco routers and switches
• Maintain thorough Documentation of equipment and systems assets.

  Five9:

• Installed Windows and Mac Desktops
• End User and client Support

 

IS Customer Desktop Support and Network & Telecom Engineering

Providence Health, IS Customer Support Technician - FTE
Santa Rosa, CA | February, 2021 - June, 2023

 

• Support End User’s as Level 3 break-fix of Desktops, Laptops, and mobile devices in day-to-day operations
• Build, Deploy and Maintain a Windows Enterprise AD environment
• Build, Deploy and maintain Cisco and Meraki WAN, LAN and Wi-Fi routers and switches.
• Network management using Infoblox IPAM and Providence Health proprietary platforms
• Track and resolve incidents and Project Tasks using the Service Now System
• Work with Vendors and Contractors to resolve incidents and complete projects within SLA
• Participate in a 24-hour 7 day On-call rotation every month.
• Maintain stockroom Assets and Consumables
• Consult and work in a Microsoft Teams Environment to resolve issues.